BBookYourDance

Refund & Cancellation Policy

Last updated: March 14, 2026

1. Overview

At BookYourDance, we want you to have a great experience. This policy outlines the conditions under which refunds and cancellations are processed for workshop bookings made through our platform.

2. Cancellation by Customer

More than 48 hours before workshopFull refund (100%)
24 to 48 hours before workshop50% refund
Less than 24 hours before workshopNo refund
After workshop has started / No-showNo refund

3. Cancellation by Organizer

If a workshop is cancelled by the organizer for any reason:

  • All booked attendees will receive a full refund (100%) of the booking amount.
  • Refunds will be initiated automatically within 24 hours of cancellation.
  • Attendees will be notified via email about the cancellation and refund.

4. Refund Processing Timeline

  • Refunds are processed through Razorpay, our payment partner.
  • Once initiated, refunds typically take 5-7 business days to reflect in your account.
  • The exact timeline depends on your bank or payment method:
    • UPI: 1-3 business days
    • Debit/Credit Card: 5-7 business days
    • Net Banking: 5-10 business days
    • Wallet: 1-2 business days

5. Workshop Rescheduling

If an organizer reschedules a workshop:

  • Existing bookings will be automatically transferred to the new date.
  • Attendees who cannot attend the rescheduled date are eligible for a full refund, regardless of the cancellation timeline above.

6. Free Workshops

Workshops listed at no cost (free) do not involve any payment. Cancellations for free workshops do not require refund processing, but we encourage customers to cancel in advance so the seat can be made available to others.

7. How to Request a Refund

To request a cancellation and refund:

  1. Log in to your BookYourDance account
  2. Go to your Bookings dashboard
  3. Select the booking you wish to cancel
  4. Click "Cancel Booking" and confirm

Alternatively, you can email us at bookyourdance22@gmail.com with your booking details and we will process the cancellation for you.

8. Disputes

If you believe a refund was not processed correctly, or if you have a dispute regarding a workshop, please contact us within 30 days of the workshop date. We will review and resolve your concern within 7 business days.

9. Contact

For refund-related queries:
Email: bookyourdance22@gmail.com
Phone: +91 86197 38387